Contact Us
Address:
Bellagio
Convention Services Department
3600 Las Vegas Blvd. South
Las Vegas, NV 89109
Telephone:
Convention Services General Information: (866) 261-7111.
FAQ
If I can't find the exact product that is needed for our convention on this website, are there any other product options?
Yes. Contact your Convention Services Manager and let them know the type of product you want. They can resource ideas with our Retail Department and try to find the product that best suits your needs.
How much time is needed to produce the products once we place an order using this website?
Our normal production time is 45 days. However, if you opt to have your logo printed on the items (available only on some of the products), it will increase the production time by at least two weeks. The precise production time will depend upon how quickly you email your logo artwork with authorization, and final approval is given on the samples ("product proofs"). Any changes could delay the delivery.
Rush orders are possible depending on the specific product requested. In cases where expedited processing is available, RUSH SHIPPING charges will apply. Otherwise, shipping is via ABF Truck or UPS Ground. Please speak with your Convention Services Manager for details.
Is there a minimum order with any of the merchandise on this website?
Yes. Due to the fact that these are custom products and produced
exclusively for Bellagio and your event, there are minimum quantity
requirements. These minimums will vary between 24 and 50 items
except for the coffee mugs and wine glasses which have a minimum
order of 144.
You should also know that each apparel item has a minimum
quantity requirement of 48 pieces; however, you can mix and
match colors and sizes to reach this level. For example, you
could order the Sport Shirt and request 30 Large Navy, 10
Small White and 8 X-Large Black.
Please contact your Convention Services Manager if you want
to make special arrangements for less than minimum orders
(possible in some cases).
If I'm adding my logo to a product item, is it possible
for you to send us a product proof of the item that we are
ordering?
For items with logo personalization, we will send you a sample
product proof for your review and approval. Once the sample
proof is approved, we will produce your custom order. Note:
We want to be make sure you are completely happy with your
order, however changes and further sample proofs could delay
the scheduled delivery.
Will BELLAGIO be sending an order confirmation?
Yes. Once you place your order with Bellagio Convention Services,
you will receive an email confirmation. Due to custom production
on the order, you will have 72 hours to cancel the order for
any reason. After that time, we would charge for any fees
incurred with product production.
How will MGM MIRAGE be shipping products ordered on this
website?
Unless otherwise instructed by you, they will be received
and held at The Bellagio Warehouse. Your Convention Services
Manager will make sure that your order is brought to your
event location. All orders are shipped via ABF Truck or UPS
Ground unless other shipping arrangements have been authorized.
What are the options for our logo location?
As you view the products on this web site, the "Add To Cart"
option will display the ordering screen. If a product has
the logo personalization option, it will be shown on the "Add
To Cart" page. It is here that the location option(s) for
your logo will be described.
If you have any questions, please do not hesitate to contact
your Bellagio Convention Services Manager. (702) 693-8553.
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